Our castle requires 1 metre space around it. As the castle is 4 metres by 5.2 metres, you would need a total area of 6 metres by 7.2 metres.
Allow 30 minutes for assembly and dissasembly.
Yes the castle should be supervised by an adult at all times.
Yes. We recommend a maximum of EIGHT children 3-8 years be permitted on the castle at any one time and a maximum of SIX children aged 9-12 years. Total maximum weight at any one time should not exceed 360kg. No one person over 100kg is permitted on the castle. Adults are not permitted.
We prefer to set the castle up on a grass surface however can also set it up on pavers or concrete in most situations. Our main requirement is that the surface is flat and free from rocks or other sharp objects. We request that you advise at time of booking if the castle will be used on any surface other than grass. Please ensure the area where the castle is to be inflated is free from rubbish and debris.
No. We prefer to have an all inclusive price. The only time you would ever be required to pay anything more is if delivery location is outside of our standard delivery area or if the castle is damaged whilst under your hire.
Yes. We have $10 million in public liability insurance. Please feel free to ask for a copy of our Insurance Certificate.
During periods of severe weather conditions (ie rain, high winds etc) we reserve the right to cancel your reservations. If conditions are not too severe we will give you the option of keeping it or not. If you decide to keep the castle for the term of the rental, there will be no refunds.